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Tax Administration Canton of Berne

TaxInfo of the Canton of Berne

TaxInfo Tool could no longer be updated

The tax administration of the Canton of Bern operated the "TaxInfo" service via a tool that no longer received updates. Security gaps were prevented by means of an interim solution. Due to the temporary nature of this interim solution, it should be replaced by a new tool.

External availability as the main criterion

In order to continue operating Taxinfo to the usual extent, the new solution had to meet various requirements. For example, it was important that the new tool could provide an internal editor that was only visible to employees and an external front end that was accessible to everyone. The new solution also had to include comprehensive authorization management. As answers to tax questions are derived from relevant legal texts, the new tool had to offer the option of structuring content according to legal articles. However, the sticking point was the fact that the area published for the general public, the front end, had to match the website of the Canton of Bern.

Phonemos as the optimal solution for the operation of TaxInfo

Phonemos offers the option of publishing individual pages or areas for the general public, while other areas are only visible and editable for internal users. Phonemos also has an authorization management system. The existing SSO service could also be integrated into Phonemos. Thanks to the metadata and label features of Phonemos, content can also be easily structured and displayed according to legal articles. To ensure that the public TaxInfo service fits into the web presence of the Canton of Bern, an appropriately designed frame was built and Phonemos was embedded in it. The content of TaxInfo is also available in French, as content in Phonemos can be saved and edited in different languages.

The"TaxInfo" service operated via Phonemos can be accessed via a browser.

Christoph Schiltknecht
E-Government Coordinator

The efficient content editing tools from Phonemos support us greatly in maintaining the TaxInfo content. The application is very simple and intuitive, there is no need for training. What is very valuable for us is that Phonemos can manage protected content for a closed audience and content that should be publicly viewable, and we did not have to buy expensive special development for this, but the tool covers this requirement "out of the box".

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Team members involved

Behind Phonemos is linkyard, an experienced IT company from Bern. In addition to software & solution engineering, we are also there for our customers with overall project management, consulting and IT operations.

Mario Siegenthaler
Head of Development
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Nicole Antonino
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Rico Schmidt
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Features used

Automatic translation
From now on you can have your pages translated automatically in Phonemos.
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Own branding
Adapt the colours, your logo and the URL to your organisation.
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Metadata and labels
Use metadata and labels to supplement and categorize your content and make it easier to find.
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SSO and user administration
Manage all users in one place, even beyond Phonemos.
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Display search results with more context
Now your search results have more context, so you can get an overview even faster.
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Find everything with full text search
Find your content in seconds. Just start typing and items that match your search will appear instantly.
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Authorisation management
Easily manage all your users and give them permissions for themes or websites.
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Flexible and powerful editor
Layout and design your text with the editor according to your ideas.
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Protected folders
Create protected zones that are only visible to you or users selected by you.
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Each page multilingual
Your team is multilingual, so your content management system should be too.
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Public topics for non-authenticated users
Publish selected topics that can be accessed by users without a Phonemos account.
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Phonemos Tutorials

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