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Guide

Get to know Phonemos and understand the most important concepts and functions

What is Phonemos?

Phonemos is a tool for collaboration and documentation of content. It offers wiki-like functions for collaborative page editing and document publishing.

Use Cases

Internal and external collaboration

Content can also be made accessible to partners or customers with fine-grained permissions, which enables cross-organisational collaboration. Tasks can be assigned to participants and deadlines set - without an additional tool.

Knowledge Management

All knowledge can be stored in one central location. This way, everyone involved always has the same level of knowledge and can access information without having to check with third parties.

Features

Simultaneous editing

Content can be edited simultaneously by several users, the changes are visible in real time for all editors.

Multilingual content

Each page can be maintained in several language versions. Optimal for information accessible to customers.

Fully customisable

Multiple adaptations to your CI/CD and to the specific application possible

Powerful editor

The user-friendly, fast and powerful editor makes creating pages easy even for Office users.

Fast support

Reactive support from linkyard, via chat, telephone or service portal.

Swiss Made

Our software is operated and developed in Switzerland. All data is stored in encrypted form in Switzerland and can only be accessed by Swiss companies.

Structure and navigation

Phonemos is hierarchically divided into the following elements:

  • Instance: Your Phonemos Instance
  • Website: Page accessible under one URL (e.g. wiki.mycompany.com and manuals.mycompany.com).
  • Subject: An area for storing information. For example, a project
  • Pages and file lists

Instance and Phonemos website

You can set up several separate websites in your Phonemos instance. The websites share the user directories, but can have their own CI/CD and have a separate navigation. You can reach each Phonemos website via a separate URL.

This allows you, for example, to use Phonemos with the same licences both as an internal knowledge base (wiki.mycompany.com) for your employees and as instructions for your customers (manuals.mycompany.com).

The number of websites is not limited.

Topic

Each Phonemos website consists of themes. Each theme is a collection of pages on the same topic, for example:

  • a project: For meeting minutes and results within the framework of a project
  • a team: for team meetings, organisation, photo collection
  • a software product: for specification, architecture, documentation, support for a product
  • one process: For process documentation

The theme is selected in the main navigation:

Main navigation with topics


If the theme is open, you can jump between the contents in the page navigation.

The pages can also be rearranged (sorted, nested) directly there.

Navigation within the theme (page navigation)

Pages and file lists

Content (example: page)

Edit pages

You can edit the pages in your Playground simply by clicking on the edit icon (or using the keyboard shortcut "e"):

Edit icon bottom right

This will take you into edit mode

Page in edit mode

The changes you make are automatically saved continuously, so you will not find a "Save" button. The changes are immediately visible to all editors (in edit mode), but only become visible to everyone when "Publish" is selected.

Multiple users editing the page (purple "M" indicates the cursor of the other user)

Exchange files

In other wiki systems, files often exist only as attachments to pages. While this makes sense for many files such as embedded images etc., in our opinion it does not do justice to the importance of documentation that can be provided as PDFs or Office documents.

For this reason, you can mix files and wiki pages interchangeably in your workspace tree.

Creating a file list

The files can be uploaded simply by drag-and-drop. They are automatically versioned and stored in encrypted form.

File list

User Management

Other cloud software providers charge extra for SSO integrations. We have decided to make SSO against a customer directory standard.

And why? It's more user-friendly, more convenient and controlling the user lifecycle in a well-managed central directory also adds an extra layer of security. And it actually costs us more to provide the functionality to build in-application user directories.

Multiple directories can also be combined for different user groups. For example, an Azure AD for employees and accounts managed in Phonemos for customers. Or Google social login for customers.

Among others, we support the integration of the following solutions:

  • Azure AD
  • Local Active Directory (with ADFS)
  • Google GSuite
  • Keycloak
  • One Login
  • edu-ID
  • Local user directory

For technicians: The integration of SAML 2.0 and OIDC is supported.

Demo instance

The user and authorisation management is not activated for you in the demo, but if you are interested we will be happy to show you. On the live instance you have full access and can also configure it yourself.

Try it out for free?

That's possible! If you have any questions in the meantime, please feel free to contact us via chat.
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