May 13, 2022
Knowledge is one of the highest assets within an organization. Of course, it is best if as many employees (even better, all of them!) can access the entire knowledge and continuously expand it.
Good ideas and valuable knowledge gather dust in unorganized and far too full files on Sharepoint or Google Drive. The problem is that these repositories are not very inviting to actually use the knowledge. Different programs like Word, PowerPoint or Excel are needed to open the files. This leads to the next problem: Collaborative editing is not possible in most cases. If several people want to work on the same file at the same time, this is simply not possible. In modern wikis like Phonemos, it is always possible to work on pages simultaneously.
Mistakes are important. They have to be made in order to grow and develop. And not only at the level of individuals, but as a whole organization. However, the same mistakes do not have to be made more than once! Thanks to shared knowledge management, employees can access knowledge they have already acquired and do not have to make these mistakes again.
This applies not only to errors, but generally recurring challenges that come up more often.
Instead of contacting a person each time who hoards the knowledge, the entire knowledge can be accessed completely independent of location and time. This not only reduces dependencies, but also enables employees to work independently. This is additionally also an important basic building block to enable remote work!
Sharing knowledge has a much greater effect than one might initially think: It triggers a fundamental rethinking within an organization. Wikis create transparency and promote togetherness. The challenge here is to motivate employees to share knowledge. So these tools have to be built into the organization's environment in a well-coordinated way and actually incorporated into the daily workflow.
So in summary, tools like Phonemos help,
